How to Take the Back for the Credentials and the MID Servers Configurations

rohan_jain
Giga Contributor

‎03-03-2025 02:12 AM

Hello Community,

We are planning to clone our production environment to the verification environment, but we need to back up the Credential and MID Server configurations of the Verification environment beforehand. Since update sets do not capture these configurations, I am looking for the best way to achieve this.

I have tried a few methods, but they did not work as expected. Could anyone suggest the best approach to back up and restore these configurations?

Any guidance or best practices would be greatly appreciated!

Thank you.

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-03-2025 06:29 AM

Hi @rohan_jain 

 

while cloning you can exclude the mid server table "ecc_agent".

 

https://www.servicenow.com/community/itsm-forum/mid-servers-cloning-and-mid-server-credential-clonin...

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0786475

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