I am updating my email notification

[purushothamN599]

In email notification i am updating source code for coloring blue for my Click here to approve STDCHG0001392 &  Click here to reject STDCHG0001392   tried many ways but those are in still gray color only 

I am checking in email log (preview email) 

<p style="font-size: 11pt;"><u><span style="color: #0066cc;">${mailto:mailto.approval}</span></u> <br><br><u><span style="color: #0066cc;">${mailto:mailto.rejection}</span></u></p>

this is my code

When we click on those it will go to email outlook (that was working fine) 

Please find image

[yashkamde]

Hello @purushothamN599 ,

Try using this code :

<p style="font-size: 11pt;">
  <a href="${mailto:mailto.approval}" style="color:#0066cc; text-decoration:underline;">
    Click here to approve STDCHG0001392
  </a>
  <br><br>
  <a href="${mailto:mailto.rejection}" style="color:#0066cc; text-decoration:underline;">
    Click here to reject STDCHG0001392
  </a>
</p>

May be sometimes most email clients override custom CSS for hyperlinks. They enforce their own default link styling for security.
Refer this :
How to customize hyperlink colors in email notifications 

If my response helped mark as helpful and accept the solution.

[Tanushree Maiti]

Hi @purushothamN599 

Check this KB article, if it helps :

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1441386#:~:text=4094%20Views,...

[Ankur Bawiskar]

@purushothamN599 

it's already a link & will show in blue color only

what's not working?

In outlook also when user received the email both the links will be in blue color only

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