I have to close image once the user click on the close button on NOW MOBILE APP

SK5555
Tera Contributor

4 weeks ago

I have to close image once the user click on the close button on NOW MOBILE APP

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14 REPLIES 14

Matthew_13
Mega Sage

4 weeks ago

Hi Buddy,

 

 In the Now Mobile app, you cant close or hide elements using custom JavaScript. Everything has to be handled using events and actions.

The correct approach is to show the image inside a modal and attach a Close (X) button. On the button’s Click event, configure the action Close modal. That will immediately dismiss the image.

If the image is not in a modal and is shown inline on the page, use client state instead:

  • Bind the image’s Visible property to a client state variable (for example showImage)

  • On the Close button click, set showImage = false

If the image is on a separate page, the Close button should simply trigger Navigation → Go back.

This is the supported way to handle closing images in Now Mobile.

 

@SK5555 - Please mark Accepted Solution and Thumbs Up if you found Helpful 🙂

MJG
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SK5555
Tera Contributor
In response to Matthew_13

3 weeks ago

Thanks for your favorable reply to me. I have to remove that total static content. could you please see my attachment and give the best and simple steps . I am waiting for your results. Thanks a lot 

Preview file
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Matthew_13
Mega Sage
In response to SK5555

3 weeks ago

Hi Buddy,

 That “Welcome to Mobile!” card is out-of-the-box content shown on the Mobile Home page. It’s configuration-based, not hard-coded.

Steps to remove it:

  1. In ServiceNow, search for Mobile Home (or Now Mobile → Mobile Home).

  2. Open the active Mobile Home experience.

  3. Find the card/section that contains “Welcome to Mobile!”.

  4. Remove or deactivate that card from the layout.

  5. Save your changes.

  6. Close and reopen the Now Mobile app (or log out and back in).

After that, the welcome card will no longer appear.

You don’t need UI Builder, scripts, or business rules for this — it’s the supported way to control what shows on the Now Mobile home screen.

 

@SK5555 - Please mark Accepted Solution and Thumbs Up if you found Helpful 😉

 

MJG
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SK5555
Tera Contributor
In response to Matthew_13

3 weeks ago

Not that way this should be dynamic Mathew. whenever the user clicks on the button then only it will disappear. whenever  the user re-login then it will appear with close button 

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