Inbound Email error: Sender is not trusted, bypassing script. How to Check this?

shaikshabee
Tera Contributor

When I get email from other addresses the email gets ignoring and respective inbound actions not getting triggered.

4 REPLIES 4

RaghavSh
Mega Patron

Refer : https://www.servicenow.com/community/itsm-forum/inbound-email-error-sender-is-not-trusted-bypassing-... 


Please mark the answer correct/helpful accordingly.


Raghav
MVP 2023
LinkedIn

@shaikshabee Did this resolve your issue?


Raghav
MVP 2023
LinkedIn

I am not able to view the KB article , can you please update me the information what is there in KB article

M Iftikhar
Tera Sage

Hi @shaikshabee,

You can check this link.
It explains the same issue: Sender is not Trusted, bypassing script


If my response helped, please mark it as the accepted solution so others can benefit as well. 

 
 
 
Thanks & Regards,
Muhammad Iftikhar

If my response helped, please mark it as the accepted solution so others can benefit as well.