Incidents caused by Change

SiScotty · ‎03-24-2025

Will a report that is looking for 'all incidents caused by = Master Change ID', include all incidents caused by change requests linked to the master change?

Dr Atul G- LNG · ‎03-28-2025

Hi @SiScotty

I created a report on the change_request table and in the related list, I added an incident caused by a change.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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SiScotty · ‎03-30-2025

Thanks for replying Tera

This did not answer my question unfortunately.

Regards

Si

Dr Atul G- LNG · ‎03-30-2025

Hi @SiScotty

Sorry, my answer might not have been helpful—there could be a gap in our understanding. If possible, we can connect for a one-on-one meeting to review your interfaces and provide better assistance.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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