How to install AWS Service Management Connector
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‎03-27-2025 12:17 AM
I want to integrate AWS Security Hub with ServiceNow, and for this, I need to install the AWS Service Management Connector in my Personal Developer Instance of ServiceNow, as it was not available earlier. It says that Now Support needs to authorize my email for access, but I don’t have a Now Support account, and it’s not free. What should I do?
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‎03-27-2025 01:05 AM
Hello @chinni_Janthika ,
AWS provides update set XML of AWS Service Management Connector to install in PDI.
- To install the update set.
- Download attached update set XML.
- In your ServiceNow dashboard, enter update sets into the navigation panel in the upper left.
- Choose Retrieved Update Sets from the results.
- Choose Import Update Set from XML and upload the release XML file.
- Choose the AWS Service Management Connector for ServiceNow update set, downloaded in step 2.
- Choose Preview Update Set, which makes ServiceNow validate the Connector update set.
- Choose Update.
- Choose Commit Update Set to apply the update set and create the application. This procedure should complete 100%.
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‎03-27-2025 08:53 AM - edited ‎03-28-2025 05:24 AM
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‎03-31-2025 05:31 AM
Hello @chinni_Janthika ,
If this has resolved your concern, Please mark helpful or correct to help fellow members get the resolution faster and close the thread.
If this solution helped resolve your issue, please consider marking it as helpful or correct.
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