So we have created a custom application in servicenow but we want the customer to be able to make a few changes in production regarding a few custom properties. Issue is if we make a local change in production server, then after publishing changes either through update set or updating after publish to app repository the changes are not reflected in flow. How can we make flows more configurable for customers?
PS: I would appreciate any document or knowledge regarding architecture and design for components to be configurable for customers, any relatable information please drop here. 🙂
