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Instance is Offline

MadhavThorat
Kilo Contributor

Hi All, 
I need help for my service now PDI. Numerous time I have refreshed my instance but still it says instance is offline and try few minutes later. Why it is showing again and again like this since last 3 hours.
If anybody knows about it please share your knowledge.

10 REPLIES 10

SD_Chandan
Kilo Sage

Hi @MadhavThorat ,

I faced the same issue — you just need to wait patiently. The maintenance window for ServiceNow developer instances can sometimes extend beyond the usual 1–2 days.

SD_Chandan_0-1751742704808.png

 

Thank you
Chandan