Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Instance is Offline

MadhavThorat
Kilo Contributor

‎07-04-2025 10:00 PM

Hi All, 
I need help for my service now PDI. Numerous time I have refreshed my instance but still it says instance is offline and try few minutes later. Why it is showing again and again like this since last 3 hours.
If anybody knows about it please share your knowledge.

0 Helpfuls
  • 1,191 Views
10 REPLIES 10

SD_Chandan
Kilo Sage

‎07-05-2025 12:15 PM

Hi @MadhavThorat ,

I faced the same issue — you just need to wait patiently. The maintenance window for ServiceNow developer instances can sometimes extend beyond the usual 1–2 days.

SD_Chandan_0-1751742704808.png

 

Thank you
Chandan
0 Helpfuls