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Instance Offline: Recovery may take long. You can wait, or release it now to request a new one.

Admin CJ
Tera Contributor

Is the system having issues again? Unscheduled maitanence?
Alert level: warning.

We're having trouble opening your instance due to an internal error. We should have it fixed in a few minutes

502 Bad Gateway first this happend hours ago as I am working a flow.  Then it goes off line..

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron

Hi @Admin CJ 

You can’t do much at the moment; we need to wait. It may take some time, so please come back later and check again.

In the meantime, the best thing you can do is keep refreshing your instance under the Developer Site and check whether it becomes available.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

6 REPLIES 6

Dr Atul G- LNG
Tera Patron

Hi @Admin CJ 

You can’t do much at the moment; we need to wait. It may take some time, so please come back later and check again.

In the meantime, the best thing you can do is keep refreshing your instance under the Developer Site and check whether it becomes available.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

the PDI doesn’t come back with the officially supported option, following the steps mentioned in the article. They are just general steps, but they might help you.

So, mate, you’ll need to wait—it may take some time, but you should eventually get your PDI back. I had the same issue about two weeks ago, and it took around 12 hours for my PDI to become available again.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

it resolved by the next day