Instance Offline: Recovery may take long. You can wait, or release it now to request a new one.

[Admin CJ]

Is the system having issues again? Unscheduled maitanence?
Alert level: warning.

We're having trouble opening your instance due to an internal error. We should have it fixed in a few minutes

502 Bad Gateway first this happend hours ago as I am working a flow.  Then it goes off line..

[Dr Atul G- LNG]

Hi @Admin CJ 

You can’t do much at the moment; we need to wait. It may take some time, so please come back later and check again.

In the meantime, the best thing you can do is keep refreshing your instance under the Developer Site and check whether it becomes available.

[Admin CJ]

I found this https://www.servicenow.com/community/developer-forum/gf-5-pdi-in-offline-state-resolving-error-502-b...
and this is not working

[Dr Atul G- LNG]

the PDI doesn’t come back with the officially supported option, following the steps mentioned in the article. They are just general steps, but they might help you.

So, mate, you’ll need to wait—it may take some time, but you should eventually get your PDI back. I had the same issue about two weeks ago, and it took around 12 hours for my PDI to become available again.

[CN-L]

Hi @Admin CJ,

As @Dr Atul G- LNG says, there's not much to do other than wait... I had this issue recently and it took a few days for it to be available again. Luckily for me that time was over the weekend so didn't affect me too much. I did receive an email to notify me that it was back up - hopefully you don't have to wait too long 🤞