Is there any way to approve a request by Dashboard ?

[Priya Singh 2 2]

Hello Team,

Thank you in advance!

I have got one requirement if we can approve a request or any particular record by dashboard in Service Now or if it's possible how we can achieve it?

Thanks

[Mehta]

@Priya Singh 2 2 , 

No it is not possible to approve a request through Dashboard, Dashboard is used to show case the reports through report or PA Widgets. 

It is recommended as per best practice to use oob functionality provided by ServiceNow to approve an request . i.e 

1. On portal through my approval section. 
2. On Request form in native view or through my approvals in native view. 
3. Through Replying on the approval Email

Please Mark the Questions as correct, if it help you to solve the issue.

[Priya Singh 2 2]

 Thank you for your response!

Requestor wants to approve a change request directly from dashboard, Is there any way to approve a request through dashboard or any other solution we can apply to fulfil this requirement.

[Dr Atul G- LNG]

Hi @Priya Singh 2 2 

@Mehta said correct, Dashboard are for reporting not for approval. For approval, portals are the best place. This requirement is not a valid one.