Talent development course recommendation
Talent development employee skill mapping with course recommendation on basis of role, grade
Forum Posts
Email Watermark Updates Failing for Users Without Roles on Custom Task Table
Hi Community,I have a custom application in ServiceNow with a custom table that extends Task. Emails received are processed into this table, and ACLs currently allow only users with the 'ABC' role to edit records.In our business scenario, we also hav...
Admin/Users are not able to Add/Remove Fields/Columns at list view of Table (Personalize icon is no
Hello Folks, In parent domain customized view on Table of incident and on child domain Dummy B I am able to same view set on incident table, but I am not able to right click on header of table also not able to click on 3 dots after column name. Appli...
Resolved! Service Catalog Scoped vs global
I am building out an app and I created my Service Catalog in my custom app, should have been global. I can not see my items or categories as I am now trying to set my flows up.I see the Catalog in the sections area but I need to see this in global. W...
Resolved! subflow output mapping issue
I am retrieving the string value from the Value field of the record in sc_item_option table in a Flow step.When I open the data retrieval step, the value is correctly shown as “Approved”.However, in the next step, where I map this retrieved value to ...
How To translate input field text from Flow designer
I am currently trying to update the short description in the Requested Item table using a flow. Since our organization is bilingual, the text needs to be translated. I have tried using gs.getMessage, but it does not seem to be working as expected wit...
Database view
I need to create a report that pulls data from multiple tables. One of the fields required in the report is Requester L1 Code, which represents the employee number of the department head.The Department Head is stored in the Department table, and the ...
How to do both automatic Common Control updates (Reliant Entity Type) AND auto control generation?
Is there a way of doing both automatic Common Control updates (Reliant Entity Type) AND automatic control generation?When creating Common Controls, why don’t I see the desired “Reliant Entity Type” when adding using “Reliant Entity Type”?Do I have to...
ServiceNow Studio Page is not found after ServiceNow upgraded to australia release
Hi Everyone,ServiceNow Studio page is not found after the platform upgraded to Australia release in PDI. It shows as below snap.I have repaired the ServiceNow Studio plugin, But still no help. Could anyone please guide here, if you came across simila...
Hi, I am stuck in this. I have created Role x_snpi_hhd.admin for the HHD Admin Group as per instru
Hi, I am stuck in this. I have created Role x_snpi_hhd.admin for the HHD Admin Group as per instru
ServiceNow Studio not opening from PDI instance in Australia release
Dear TEam, Am trying to create a new application via System Applications > My company applications. When I create new the page is not opening
Unable to send SMS to Group using Communication Plan Definition with Twilio
Hi Everyone,I’m working on sending SMS notifications to a specific group (leadership) using Twilio integration — everything is already configured and working at the instance level.I’ve added the SMS feature in the Communication Plan Definition and se...
Can we use a single Module Access Policy for multiple roles using Script type in Field Encryption?
We are currently working on Field Encryption (FEE) configuration and need to control access for multiple roles to perform encryption/decryption operations.At present, creating separate Module Access Policies for each role increases the number of poli...
Users not showing in Caller field on Incident form
Users are available in the User table, but they are not appearing in the Caller field on the Incident form.Could you please check why the users are not showing in the lookup list?
What are the consequences of disconnecting from a source code repo?
We've been using a Gitlab repo in the development of an application in Studio. For various reasons we are now going to disconnect from the repo. Will ServiceNow revert to tracking changes via update sets, and what about all the changes that were prev...