Hello Experts,I have a voucher for CIS exam which is valid till june 2026. But it the voucher is from June 2025 which I did not user. Currently how can i schedule the exam using that voucher. which was for old system . Any idea. Thanks and Regards,Na...
Hi Experts, I am using workspace and I want the case form to be scrolled down to the closure code field as soon as user clicks on resolve button UI action. Is there any possible client side method to do this?
Hi all, Can anybody point me in the right direction for which role is needed for the delegated developer in ServiceNow Studio to get access to source control create branch, switch branch etc. As admin I can easily do the same:
Hi team, We have requirement to migrate 1 form from agile-point to servicenow.As per thier process once requestor submits the form it goes to reviewer and reviewer and send the form back to Requestor to edit few fields for correction and submit back...
With technology evolving so quickly, I’ve been thinking about which software skills will actually matter the most in 2026. There’s a lot of talk around cloud computing, DevOps, AI tools, cybersecurity, and automation, but it can be confusing to decid...
I was wondering if Wildcards cab be used in auto routing keywords? For instance Q*JDE .. instead of using queuejde.
i want to trigger a customer satisfaction servey to every 5th incident caller,when every 5th softwre category incident get resolved,
Hi, I want to create playbooks for Cases and Incidents.The goal is, that based on a Service CI definied in the Incident, the Operator gets the possibility to select the affected CI.How could I do this during a playbook?
Hi all,I want to build a Playbook for the Operator so we could guide the Operator through different questions and other things to work on the case.One step should be the ability to select a related CI which is in relation of the selected Business Ser...
I would like to understand the concept of Data Lookup Rules in ServiceNow with a practical example.How are they configured, and how do they automatically set field values on a form?Additionally, what are best practices for using them in production en...
Can any one explain What are Groups and how can we create groups ,Share the Screenshots so that i can understand clearly
I would like to understand the concept of Data Lookup Rules in ServiceNow with a practical example.How are they configured, and how do they automatically set field values on a form?Additionally, what are best practices for using them in production en...
I have a requirement where we need to integrate with ServiceNow with PoweBI how we can achive it by using Flow designer
"I created a custom table that extends from the Task table. After configuring the ACL, when I impersonate an ITIL user, I am still able to see all the records." ScenarioIn the Incident table:ITIL users can read incidents.But users can only see incide...
