ServiceNow Studio provides developers with an integrated environment to build and manage custom applications. Whether you are creating new apps or enhancing existing workflows, the ServiceNow Studio Forum is the right place to ask questions and share...
can service now report created on the below : Monthly, we will need to charge the customer based on the amount of Service Now users that log in and access the system. What reporting is being setup for this?
I want to use the SharePoint Spoke to publish articles from one Knowledge Base to SharePoint. These articles sometimes have information in the body of the knowledge article (KA) and sometimes auto download the attachment for forms.Will the ServiceNo...
how can we automate the connection/credential alias setup in REST Step of flow designer for different environments so that it will auto update as per the instance i.e. dev, test & prod .it will be useful in case of code migration from one instance to...
Hello Team,I have a requirement to auto populate a date from a table to my Catalogue Item field how can I achieve it, I am trying to do it via Script Include & onLoad client script however it's not working- onLoad Client script - var ga = new GlideAj...
Hi All,I have a requirement where the user has already provided me with a report built on the Catalog Task SLA (sc_task_sla) table.The existing report is a Time Series Column chart.It shows the daily Closed SCTASK count for the current month (X-axis ...
Dear all,I am on glide-yokohama-12-18-2024__patch7-08-14-2025.I created a new flow in flow designer with many actions like "Create catalog task", if-conditions, run-parallel etc.I always clicked "save" and "Activate" after some working steps. But now...
Hello,There is a incident raised stating that the RITM was raised for a hardware category . That catalog item had a workflow of creating two SCTASKS. Here the issue one SCTASK got closed complete and later which created another sctask which was also ...
Hey everyone, I am experiencing some issues as I had my PDI to test things were working correctly in my company, however with the new setup of the PDI, I seem to be unable to obtain all the data that I already had in my PDI. Does anyone know how I ca...
I created a new table (extending Task table) in a custom app in ServiceNow studio.Here I want to modify the choices available on State field but it only allows me to view it and has no option to edit it. I am doing this in Zurich version of my PDI an...
Hi, I have a question regarding the Virtual agent feedback survey:Is there a way to display the choices with a list, not buttons? I try the scale, the display remains the same. Thank you!
This is related to flows, so I'm not sure if this is the right place. In any case, I have a HI case related to this: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1274727(And just to be sure, this is not blaming the HI suppor...
how to hide "Show one/all journal field" button on the Activity Stream in servicenow
I created a subflow and used flow varibales then i saved it is showing flow not found. then i created a subflow for testing then it also showing the same error why this error is coming and how to resolve it.
Hi Community,I am working on Workforce Optimization for Customer Service (WFO) in ServiceNow and need some help.In the Manager Workspace, under the Channels and Queues tab, I can see the All Agents list. However, I am not finding an option to add age...
