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Need to know about email button

sunil maddheshi
Tera Guru

‎01-20-2025 07:06 AM

Hi Everyone,

I want to know where this email functionality is available in ServiceNow(Please see screenshot), I know that when we click on email it ask us to select a quick message and we select email client message based on that it populates the body. What i want to know where this email UI action or what it is and where i can see.(screenshot)

email.png

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Mark Manders
Mega Patron

‎01-21-2025 12:46 AM

It's an attribute on the table. 

Go to the dictionary of the table and you will see the email client attribute on there with a value of 'true'.


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Mark
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