need to know the condition for compairing the change report
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‎11-26-2024 03:18 AM
need to know the condition for comparing the change report for Actual Start time, planned start time vs Actual end time, planned end time.
Suggestion would be appreciated.
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‎11-26-2024 03:31 AM
Hi @anuragkumbh
It depends on what exactly you want to achieve.
Actual start time always greater than Plan Start
and
Actual end always less than Plan end.
If you provide more details , will able to help you.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎11-26-2024 03:50 AM
Hi,
Thanks for your response.
Below are the more details which I need to achieve.
Please overdue Change report, all CR which are closed outside Planned schedule i.e. Actual start time if before Planned Start and Actual End time if after Planned End time, those CR should reflect in report.
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‎11-26-2024 03:56 AM
Hi @anuragkumbh
try this way
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎11-26-2024 04:01 AM
Request you to please provide with complete condition to follow and try as i am new to this.