Need to Remove Freq Period in Change Request

sgutti
Tera Contributor

HI,

 

I need to remove the Freq Period field from a Change Request which is created from a Record Producer amd all the details from the RP is getting populated in Change Request. I am not finding the script used. How to get the Freq period  removed from Change Request

sgutti_0-1732243703107.png

 

1 ACCEPTED SOLUTION

Mark Manders
Mega Patron

So it's a variable on the RP? Just remove the variable. 

But from the looks of it, you have a script (somewhere) that also sets all of these fields into a worknote? Check on any (work)flows/BRs that copy all variables into the worknote, because it will probably be a hard coded value that is set, even without the variable on the form. This is not OOB, so you need to search where this is done. Check on the 'show workflow' related link, BRs that set the work notes field or attached flows.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

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4 REPLIES 4

Mark Manders
Mega Patron

So it's a variable on the RP? Just remove the variable. 

But from the looks of it, you have a script (somewhere) that also sets all of these fields into a worknote? Check on any (work)flows/BRs that copy all variables into the worknote, because it will probably be a hard coded value that is set, even without the variable on the form. This is not OOB, so you need to search where this is done. Check on the 'show workflow' related link, BRs that set the work notes field or attached flows.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Hi Mark,

 

I tried to search in studio with the field name(Ctrl+shift+f) it showed me which script is doing that, it was a UI action embedded in HTML, I tried to remove the Freq Period tag, it got vanished.Thank you for your response!Apprecitae it!!

Your welcome! Can you also mark it as solution, so people looking for something similar find it when the are searching withing the resolved questions?


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

sgutti
Tera Contributor

YES I did it!!