Not getting Push notification for "SNOW agent app" while incident assign to the group

[namratha]

1. Configured the "NOW agent app"

2. Created the incident and added the "Assign to" value and getting proper push notification 

Issue:

Not getting push notification when the incident "Assign to group" 

please help me to solve this issue 

all the below conditions are met 

[Dr Atul G- LNG]

Hi @namratha 

https://www.servicenow.com/community/mobile-apps-platform-forum/servicenow-agent-mobile-app-push-not...

https://www.servicenow.com/community/developer-forum/push-notification-not-sending-mobile-app/m-p/23...

[Annirnita Dash1]

@Dr Atul G- LNG 

Hi , any idea why it is not giving notification only when assigned to  my group? for assigned to individual, it send the notification but not when its for a group.

[Dr Atul G- LNG]

Hi @Annirnita Dash1 

Let's change

- Instead of my group, lets hard core a group 

- and remove manger condition too.

and test.