Flow Designer is not triggering after submitting a catalog item

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wefw
Tera Contributor

‎03-04-2025 04:01 AM

i created a flow designer and attached to catalog item, but once catalog item is submitted flow is not triggering.

Any help please

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Rohit Singh
Mega Sage
In response to Rohit Singh

‎03-04-2025 07:55 AM

Hi @wefw ,

 

Is your REQ getting approved? If not them make it auto approved so that your Flow will get trigger.

 

If my response helped, please mark it helpful and accept the solution so that it benefits future readers.

 

Regards,
Rohit

 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎03-04-2025 04:02 AM

Hi @wefw 

 

Is Flow is activated and publish and created in right scope.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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wefw
Tera Contributor
In response to Dr Atul G- LNG

‎03-04-2025 04:04 AM

Yes, I have published and same scope Global 

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to wefw

‎03-04-2025 04:07 AM

Hi @wefw 

 

Try cache.do and also is it working when you test in , via flow only.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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wefw
Tera Contributor
In response to Dr Atul G- LNG

‎03-04-2025 05:44 AM

its working when we test in flow with RITM

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