Flow Designer is not triggering after submitting a catalog item

wefw · ‎03-04-2025

i created a flow designer and attached to catalog item, but once catalog item is submitted flow is not triggering.

Any help please

Rohit Singh · ‎03-04-2025

Hi @wefw ,

Is your REQ getting approved? If not them make it auto approved so that your Flow will get trigger.

If my response helped, please mark it helpful and accept the solution so that it benefits future readers.

Regards,
Rohit

View solution in original post

Dr Atul G- LNG · ‎03-04-2025

Hi @wefw

Is Flow is activated and publish and created in right scope.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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wefw · ‎03-04-2025

Yes, I have published and same scope Global

Dr Atul G- LNG · ‎03-04-2025

Hi @wefw

Try cache.do and also is it working when you test in , via flow only.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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wefw · ‎03-04-2025

its working when we test in flow with RITM