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One Identity Manager for service catalog

MuhammadA880095
Giga Contributor

‎11-07-2024 03:45 AM

Dear Community,

I'm currently using a trial version of ServiceNow and attempting to install the One Identity Manager for Service Catalog. However, I'm unable to complete the installation request. When I click on "Request Install," I'm redirected to a login page, and after entering my credentials, I receive the following error message: "Sorry, you can't log in with this ServiceNow ID."

Could anyone guide me on how to successfully install One Identity Manager for Service Catalog on a trial instance of ServiceNow? Any insights or troubleshooting steps would be greatly appreciated.

Thank you in advance for your help!

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Dr Atul G- LNG
Tera Patron

‎11-07-2024 06:09 AM

Hi @MuhammadA880095 

 

When you say trail version are you referring to PDI? if yes then we cant install store app in PDI. Store app available only for client instance.

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