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11-07-2024 05:56 AM
Hi everyone,
I have a catalog item, which contains a "persons" field (type: List Collector). I also have a flow that has the action "send notification". When the notification is triggered by the flow, the notification should be send to the peoples that i have selected in the "persons" field in the catalog. How can i do this? Because i know that i can do a "send email" action in flow. With this action i can script the "To" feld in the flow, but i need to know it for the notification because i also want to edit the template for my notification (and that is not possible with email action or am i wrong?).
Any guidance on how to achieve this would be greatly appreciated!
Solved! Go to Solution.
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11-07-2024 06:43 AM
Hi @Julian Reis ,
You can create one event based notification and trigger it from flow.
In parameter 1 set the list collector variable.
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Runjay Patel - ServiceNow Solution Architect
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- Mark as New
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11-07-2024 06:43 AM
Hi @Julian Reis ,
You can create one event based notification and trigger it from flow.
In parameter 1 set the list collector variable.
-------------------------------------------------------------------------
If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.
Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay
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