PDI Sample Users - Where is the Data and How to Add a User?

[clerambeau3]

Hello. I am new to SNOW from a designer/developer perspective. I am just a database administrator. I have been using SNOW only to get my assignments from (change requests) and incidents to resolve. Please accept my sincerest apologies if this is not the correct thread.  

I need to add a demo user to the already populated sample list of users that came with my trial PDI. 

Question: where are these 646 users reside, which table? How do I access it within the PDI? How do I add a user to the list?

Here is how I got to the screenshot:  Service Catalog : Office : Services: Provision a Database

Thank you.

[Community Alums]

Hello @clerambeau3,

All users in ServiceNow (including the sample/demo users that come with your PDI) are stored in the User [sys_user] table.

Here’s how you can view and add users:

1. In your PDI, go to the Application Navigator (left-hand filter).

2. Type “Users” and open Users [sys_user.list].
   This will show you the full list of users (the 646 you mentioned).

3. To add a new one, click New at the top of the list and fill in the required fields like Name, User ID, Email, and Password (if you want to log in as them).

4. Click Submit or Update once done.
   
   

Your new user will now appear alongside the sample users and can be assigned roles or used for testing catalog items like Provision a Database.

If my response helped, please mark it as the accepted solution so others can benefit as well.