Record Creation Error

SoudarapuN
Tera Contributor

Hi all,
 I created a mobile application in now agent. When I try To Create a incident record from mobile application. It showing 
"Invalid update record has been deleted or you no longer access to read ".Even though I created application as per guidance. Every Step I followed and Created the function and action Item. what is the problem can anyone please explain .

7 REPLIES 7

PritamG
Mega Guru

 

ensure the user has the correct roles. then check ACLs and data policies for the incident table and review and debug the action configuration in the app and check system logs for detailed error messages.

 

can u explain a bit detailed

Ct111
Giga Sage

Hello,

 

Please try the resolution suggested in below link

 

LINK

 

I hope this helps.

SoudarapuN
Tera Contributor

I Have already set Can write and Can update to true. even though it showing error.