Record Producer Not Creating Record When Used in Workspace (Submit Button Not Working)

[AakankshaB]

I’m working on a Record Producer that functions perfectly in the standard UI—it's creating records in my target table without any issues. However, when I add the same Record Producer to my Workspace using the Catalog Item component(ui builder) , the Submit button not working. The form loads correctly, but clicking Submit does not create a record, and no errors appear on the screen.

Has anyone faced this issue in Workspace (Zürich)?
Why does the Record Producer behave normally in classic UI but fail to generate a record when used inside Workspace?

Any guidance or recommended workaround would be greatly appreciated.

[Harbhjans]

@Aditya_hublikar ,  SOW workspace provides the capability of show catalog and RP and we can even submit  as well in that case it should work for any custom solution as well.

[Aditya_hublikar]

Hello @Harbhjans ,

Thank you for correcting me. However, I am unable to find this functionality OOTB in my PDI Service Operations Workspace.

Could you please guide me on how you configured it in your instance?
Is there any out-of-the-box configuration or plugin that needs to be enabled for this behavior?

[Harbhjans]

@AdityP , this you will see under SOW(service operations workspace) and this is come OOB where its show all the catalog item and if you also want same kind of view there is a workaround in your workspace you can use iframe component and can show your serviceportal that use category page as home page in portal.

[SN Emy]

I am facing the same issue. did you find a solution for this?

Thank you,

Imane