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Record Producer On Workspace

THDR
Tera Contributor

Hi I have made a record producer that populates a few tables. However it is on the Service Portal. Is it possible to do this record producer, with the logic of populating a few tables in the Workspace? If so how may I go about doing it?

 

Kindly advise, Thank you. 

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@THDR 

on a form you can have a UI action and within workspace client script open record producer within Workspace itself and agents can fill the variables and submit the record producer as well

I created blog on how to do this, just check that and enhance your code/requirement

Invoke record producer within Configurable workspace, send parameter & fetch the value 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

4 REPLIES 4

Ankur Bawiskar
Tera Patron
Tera Patron

@THDR 

on a form you can have a UI action and within workspace client script open record producer within Workspace itself and agents can fill the variables and submit the record producer as well

I created blog on how to do this, just check that and enhance your code/requirement

Invoke record producer within Configurable workspace, send parameter & fetch the value 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

thank you for your reply. I wanted to know where do  I do these client scripts? Are these just normal client scripts I need to create? Not specific  to record producer client script ?

I created a declarative action button on top of my list. So clicking this list should redirect me to record producer which I created. Using your solution is not working for me, i noticed you put it as form? 

@THDR 

please share your screenshots of declarative action

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader