Regarding the reference fields

[shreya_3009]

Hello,The reference fields in the native view has info icon button which upon clicking gives the open record and we can open the record, now for the same reference field in workspace i cannot see the info icon button, how can i configure that in workspace?

[Aditya_hublikar]

Hello @shreya_3009 ,

There is OOTB info button on reference field in Workspace .  It will appear when you select record in reference field . 

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya

[Aditya_hublikar]

Hello @shreya_3009 ,

 I hope you are doing well . Does my response helps you ? Does your query get resolved  ?

If my response helps you then you can mark it as helpful and accept as solution. It will help other future queries.

Regards,

Aditya,

Technical Consultant

[Ankur Bawiskar]

@shreya_3009 

share screenshots please

[SohamTipnis]

Hi @shreya_3009,

There is OOTB field already; you don't need customization for that

You can refer to the below image:

If you find my answer useful, please mark it as Helpful and Correct ‌😊

Regards,
Soham Tipnis
ServiceNow Developer ||  Technical Consultant
LinkedIn: www.linkedin.com/in/sohamtipnis10