Request Instance can't choose release, automatically assigned to Xanadu
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-06-2025 07:44 PM
I have been trying to create a Washington DC instance, but every time I click request instance, I don't see an option for selecting a release. Instead, a Xanadu instance is created automatically. The options shown on this page did not show up for me https://developer.servicenow.com/dev.do#!/guides/xanadu/developer-program/pdi-guide/obtaining-a-pdi. Now how can I change my Xanadu instance to a Washington DC instance? I tried resetting the instance, but there was not delete option. Thank you!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-07-2025 05:41 AM
Hi @YilianL
The reason could be that PDIs are now available either on the Xanadu latest patch or Yokohama, which is why you are experiencing this issue again.
Unfortunately, the community may not be able to provide much help in this case, as there is no official support available for PDIs
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************