waiting for Instance to assign since a day

kunduruvenk
Kilo Contributor

Hello Team,

I previously had a Personal Developer Instance (PDI) and released it through the Developer Portal.

After releasing it, I requested a new PDI and was placed on the Zurich waitlist. I am still seeing the waitlist message and have not been assigned a new instance.

Could someone please check whether my request is active and advise on the expected timeline for receiving a new PDI?

3 REPLIES 3

Dr Atul G- LNG
Tera Patron

Hi @kunduruvenk 

 

Don't worry, it's normal these days. Try to get a lower instance, preferably Zurich  or below, and then upgrade to the latest version. The upgrade typically takes 3–4 hours."

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GlideFather
Tera Patron

ahoy @kunduruvenk,

 

You are on a waitlist for Zurich? That seems strange, I would expect waitlist for Australia. Can you confirm that please?

 

Eventually go to https://developer.servicenow.com/dev.do#!/manage-instance and request lower version (if possible) unless you really need the Zurich one

 

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Answers generated by GlideFather. Check for accuracy.

Tanushree Maiti
Tera Patron

Hi @kunduruvenk 

 

Either wait for some time like 24-48 hours, 

OR

Request for Zurich PDI instance and upgrade to Australia.

 

There is no support available for PDI.

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti