Request item order page approval details
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4 hours ago
Hi,
I need to add the approver details on request summery page, once the service catalog request is submitted from ESC Portal request details(ex; REQ no, RITM no. Item, delivery date etc..) will be visible to the requester. in addition to that i want to add details of the approvers whom it is currently pending.
adding the screen shot for reference.
under Stage :
please suggest the solution.
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3 hours ago
no direct way to handle this.
You will have to clone the OOTB widget and make changes to it and then add that widget to your existing page.
Lot of customization and it will add technical debt to your platform.
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

