Hi ,
I am reaching out for assistance with navigating the URL of taxonomy topics in the ASC portal. I have successfully implemented a search function that yields results.
However, when i click on the link, it redirects to the backend view of taxonomy topics rather than displaying the intended records.
Here is a brief overview of the steps i have taken:
1. Created an indexed source and linked it to the search profile.
2. Established a new EVAM configuration and action assignment.
3.Followed the instruction provided in community articles. https://www.servicenow.com/community/intelligence-ml-articles/changing-the-ai-search-navigation-on-e...
Despite these efforts, the issue persists. Anyone please help me identify where the problem might be occurring and suggest any potential solutions.
Thanks in advance.
