Scrolling down to form field in workspace

[mohd_ansari03]

Hi Experts,

I am using workspace and I want the case form to be scrolled down to the closure code field as soon as user clicks on resolve button UI action. Is there any possible client side method to do this?

[Dr Atul G- LNG]

any screenshot.

[Jaspal Singh]

Hi,

Why don't you add a pop-up when Resolve button is clicked using Declarative actions? This pop-up then holds the closure code field you want agent to enter details for instead of scroll.

[Ankur Bawiskar]

@mohd_ansari03 

if your agent is clicking Resolve button from SOW then it already opens Modal asking to enter Resolution Code and Resolution notes and those are mandatory

why you want scroll feature? let them stick to OOTB

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