ServiceNow Certified System Administrator (CSA)

[moadilansari]

I’m currently preparing to reattempt the ServiceNow Certified System Administrator (CSA) exam and would like to seek some guidance from this community.

I would be grateful if anyone could recommend reliable CSA mock exams or practice resources that closely align with the actual exam format.

Thank you in advance for your assistance!

[Tanushree Maiti]

Hi @moadilansari 

• First again complete  ServiceNow Administration Fundamentals  course from Servicenow University
• Practice again all lab task in The given learning instance.
• Practice in your Personal Developer Instance (PDI)
• Practice mock question with Correct Answer 
• Practice from ServiceNow university provided practice : https://account.measureup.com/servicenow-university
• Also check Udemy (paid site) or free site Quizlet, youtube and many more. Ensure your answer is correct
• Check the syllabus from  Certified System Administrator (CSA) Mainline Exam Blueprint
• If anything left or you are struggling with answering practice test, Revisit the course content.
• Once you are confident ,  Schedule the exam and Go for it.

Good Luck!

•  

[GlideFather]

Hi @moadilansari,

do NOT rely on mock exams or random exam dumps. There's this official alternative by ServiceNow to help you prepare with the right resources: [GF#9] ServiceNow exams preparations with MeasureUp (CSA, CAD, CIS DF, CIS CSM)

[Dr Atul G- LNG]

Tips for the CSA Exam (Certified System Administrator)

CSA is the first and foundational exam in your ServiceNow journey. Here are some tips to help you prepare effectively:

Study the training material thoroughly – Go through it line by line, word by word, at least 2–3 times.

Practice the labs multiple times – Do each lab 3–4 times. Don’t just complete them; carefully read and understand the instructions as well.

Follow the official eBook – Review it thoroughly at least 2–3 times to reinforce your understanding.

Consider supplementary courses – Some candidates have found Udemy courses helpful for additional practice and clarity.

Watch my experience video – I’ve shared my own preparation journey and tips here:

https://youtu.be/60KXCXXHW7M

Good luck on your CSA journey!

[Aditya_hublikar]

Hello @moadilansari ,

First complete all recommended fundamental course like welcome to servicenow & Servicenow fundamentals . Try to read whole e-book , most of time many people ignore e-book last section like responsibility model , security center etc . Dont ignore that part , focus on that last sections also .

Please refer this threads :

https://www.servicenow.com/community/training-and-certifications/just-passed-my-csa-certification-ex...   in this thread there are some cards through which your most of configuration and system related questions were get practice .

You can aslo practice servicenow csa preparation mock question through youtube videos like following(just to understand question patterns)  :

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya