subflow output mapping issue

[21225a0411]

I am retrieving the string value from the Value field of the record in sc_item_option table in a Flow step.
When I open the data retrieval step, the value is correctly shown as “Approved”.

However, in the next step, where I map this retrieved value to a Subflow Output, it is automatically getting mapped to a sys_id instead of the string value.

Note: I have declared output as string only.

I have attached an image for reference.

[Vishal Jaswal]

Hello @21225a0411 

The issue here is Look up Record which you are doing in Action#11 as shown below. Look up record means you are asking ServiceNow to perform Gliderecord instead you should specify "Step 9 Value".

[21225a0411]

I am not doing look up in step 11 ,i am just mapping value which i got from step9 lookup

[Vishal Jaswal]

Hello @21225a0411 

My bad - Here is a dummy workflow I just created to reproduce the issue however was unable to do so:

[hksamayam]

Hello @21225a0411 ,

Please try inline script in Subflow outputs and return the DisplayValue of record.value, that may work.