task 7

[Kauzuv]

Please help with this

1. Find a knowledge article in the IT knowledge base titled, “Create and Edit a Contact Group” to help her with her task.

[Dr Atul G- LNG · Accepted solution]

Hi @Kauzuv 

Go to IT Knowledge Base 

and there you will find the article:

[bhavanisree]

Hiiii,

How can we add the ADD REASON option in the Flag Button .....im struck there to go forward......

Notice the numbering formatting in the article needs cleanup. Flag the article and notify the owner that: The first procedure needs numbering corrected.

can u pls help for this one point.

[Dr Atul G- LNG]

Hi @bhavanisree 

Go to  All -->> Self -Service -->> Knowledge --> IT Knowledge base

Open any article 

Go to action as shown below and flag it.

[bhavanisree]

Hii @Dr Atul G- LNG 

     I already solved the issue by using the above solution....

   Thanks for ur response:)

[dgarad]

Hi @bhavanisree 

Go to  All -->> Self -Service -->> Knowledge --> IT Knowledge base

There is one flag button clink on add reason:- numbering corrected and leave comment- Can we have a similar article for Outlook 365?

[bhavanisree]

Hi @dgarad 

   Thanks for ur response....

I already solved the issue and posted in this community...