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The application CI has been decommissioned, however the application entry is missing from the CMDB.

GURUMURTHYG
Tera Contributor

Tuesday

i have one business application CI which has been decommissioned and that CI entry is missing in CMDD CI table 

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pavani_paluri
Tera Guru

Tuesday

Hi @GURUMURTHYG 

 

You can check below places to find about the CI:

 

Check the CI lifecycle state: Look for records marked as Retired or Inactive in the CMDB. They may not show up in the main CI list but still exist.
Audit logs: Review update history or audit logs in ServiceNow to see if the CI was deleted or modified.
Archived tables: Verify if your organization uses an archive table for decommissioned CIs

 

Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Pavani P
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