ITBM plugin Details

[ramyakrishn]

Hi,
I would like to know how to plugin ITBM

[DanielJ43996773]

@ramyakrishn  how are you?

To enable ITBM (IT Business Management) in ServiceNow, you don’t install a single plugin called “ITBM” anymore, it has been rebranded and modularized as SPM (Strategic Portfolio Management).

What you actually need to do

You activate the relevant plugins based on what you need.

Core plugins SPM 

Go to:

System Definition → Plugins

Search and activate:

Strategic Portfolio Management (SPM)
Project Portfolio Management (PPM)
Demand Management
Resource Management
Financial Planning

Depending on your use case, you may also need:

Agile Development 2.0 (if using Agile)
Innovation Management
Application Portfolio Management (APM)

These plugins may require proper licensing
Some plugins have dependencies and will install automatically
Activation may take time and should ideally be done in non-production first
After activation

You’ll typically:

Configure:
Project types
Demand lifecycle
Resource plans
Financial models
Roles and governance
Project Workspace
Portfolio structure

If this answer helps, please mark it as helpful and consider it as a solution.

Regards,
Dan

[GlideFather]

Ahoy @ramyakrishn,

IT Business Management is a legacy name, it's been called Strategic Portfolio Management (SPM).

Do you mean to activate that in your PDI to learn or in a real customer's environment?

PDI is 100 % free and for clients there are more licences - SPM or SPM Pro.

Regarding SPM - there's Innovation management (Idea Portal), Demand, Resource management and Portfolio planning workspace.

It is used for organisations to track their resources, capacities and plan it accordingly. 

More info here What is SPM?

Activate it in customer's env, then talk to the corresponding accountant person to check/make the contract with ServiceNow.

Activate in your pdi by installing: 

Portfolio planning to get the standard SPM (PP workspace):
https://yourinstance.service-now.com/now/app-manager/home/app/id/9aa0eddcc70c2010d302670f6ec260c4/v/8.13.0

 

Strategic planning to get SPM Pro (SP workspace)

https://yourinstance.service-now.com/now/app-manager/home/app/id/a38ac49ccbf511104abddcbcf7076dec/v/4.13.0

The other plugins shall be activated automatically as a form of dependencies

[tiagomacul · Accepted solution]

https://macul.medium.com/agile-development-2-0-plugin-012ffa2ec336