Unable to create a servicenow pdi for every versions.

[PrayagS]

Hello Community,

I recently purchased a ServiceNow course, and the first step involves creating a ServiceNow account and a Personal Developer Instance (PDI) for practice.

However, I am facing an issue while creating the PDI. Even after trying multiple times and creating a new account, I continue to receive the following error message:

"We are unable to create a Personal Developer Instance for you. Please retry."

I have already tried the common troubleshooting steps, including creating a new account, but the issue persists.

Has anyone experienced a similar problem or knows how to resolve it? Any guidance or suggestions would be greatly appreciated.

Thank you in advance for your help.

[Dr Atul G- LNG · Accepted solution]

Hi @PrayagS 

Don't worry, it's normal these days. Try to get a lower instance, preferably Zurich or below, and then upgrade to the latest version. The upgrade typically takes 3–4 hours

[Dr Atul G- LNG · Accepted solution]

Hi @PrayagS 

Don't worry, it's normal these days. Try to get a lower instance, preferably Zurich or below, and then upgrade to the latest version. The upgrade typically takes 3–4 hours

[PrayagS]

Thank You Sir, will do as you say.

[Dr Atul G- LNG]

Good luck mate

[Tanushree Maiti · Accepted solution]

Hi @PrayagS 

• Do not select the absolute latest release. Instead, request an older or stable version (such as Zurich). 
• Once your instance is successfully created, you can easily upgrade it to the latest release in your instance dashboard. 
•  If you still face errors, wait a few hours and retry your request, as pools of available instances are periodically refreshed

There is no support  available for PDI .