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05-06-2025 12:45 AM - edited 05-06-2025 12:49 AM
Hi,
I tried creating a custom application in PDI and unable to move forward as I can see this error and even tried some work arounds posted in the community. Still facing the same issue.
This is the error I have been seeing in the instance.
Cannot decode: java.io.StringReader@499f981c Check logs for error trace or enable glide.rest.debug property to verify REST request processing
Any one has this issue and resolved ?
Thanks.
Solved! Go to Solution.
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05-06-2025 05:22 AM
it's happening with lot of other members as well.
Release that instance and obtain a new one
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-06-2025 05:22 AM
it's happening with lot of other members as well.
Release that instance and obtain a new one
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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05-06-2025 05:15 AM
Hi!
Apparently, it's happening for all PDIs. I've tried in 4 different PDIs even the recently requested.
I think we need some action of ServiceNow to solve this issue.
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05-08-2025 12:04 AM
Looks like it is working now. I just tried to create a scoped app and it didn't show me any error.
May be ServiceNow fixed it now.
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05-07-2025 05:32 AM
Hi!
Just doing an update... I tested here in my PDI and it's working to create new scoped applications. I didn't do anything to solve it. Probably it was some issue on ServiceNow's side but now it's solved. It wasn't necessary request new PDI.
Thank you!