Unable to create

[NagaVarmaA]

I have tried creating a scoped application but after giving name & description , it is showing an error message instead.
Attaching snapshot so that you may know the exact error message.

Error Message : 

Cannot decode: java.io.StringReader@294800f4 Check logs for error trace or enable glide.rest.debug property to verify REST request processing

[lpruit2]

Greetings,

Please see the attached link where this appears to be a known issue with a fix available. 

Unable to create a Scoped appliction due to error "Cannot decode: java.io.StringReader@xxxxx" - Supp...

In case the link above does not work, here is a copy of the instructions. I hope this resolves your issue. 

Resolution

1.On the affected instance, Navigate to System Definition > Scripts - Background.
2.Run the below scripts that resolves the issue.

• gs.setProperty("sn_appclient.upload_base_url","");
• gs.setProperty("sn_appauthor.upload_base_url","");
• gs.eventQueueScheduled("sn_appauthor.check.config.update","","","", 0);

[NagaVarmaA]

Greetings,
Thank you for taking the time to assist me. I’ve followed the steps as instructed, but unfortunately, the issue still persists.

[Ankur Bawiskar]

@NagaVarmaA 

check the link shared by other member

Also did you try to clear instance cache using cache.do and then logout and login again?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[NagaVarmaA]

Greetings,
Thank you for taking the time to assist me. I’ve  cleared the cache and the logged out & then logged In, but unfortunately, the issue still persists.