Unable to Find “View/Run” Option While Creating Report in ServiceNow

[SaitejaJilla]

I was trying to create a report in ServiceNow, but I couldn’t find the “View/Run” option under the Reports section. I have checked using the navigation filter and also tried accessing it through the “All” menu, but the option doesn’t appear in my instance. 

or if I might be missing any specific access or if this option is available under a different path in our current ServiceNow version? Currently I'm using Zurich.

[Djibyt]

Hello I had the same issue earlier today. Did you find a solution to that?

[Ankur Bawiskar]

@SaitejaJilla 

seems you are on latest release and there only Platform Analytics will be there and hence legacy reporting won't be available

hence you won't see that module

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[Connor Levien]

@SaitejaJilla I would check first that you have the one of the following roles itil, asset, report_user. Additionally check that the "Reports" application menu hasnt been configured or modify as changes to that could remove your ability to see the "View / Run" application menu

[Dr Atul G- LNG]

Hi @SaitejaJilla 

As per the latest release, the legacy Reporting application/module is being sunset. This means reports are now available only under Data Visualization, and it’s recommended to use that going forward. So if you’re still using the old Reporting module, it’s better to switch to Data Visualization.

https://youtu.be/UNnSPE2eP4s