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Unable to Launch Lab Instance – "Already Have One Running Lab Instance"

SravyaSreeja25
Kilo Explorer

 

Hi Team,

I am trying to launch a lab instance for my current ServiceNow course, but I am getting this error:

"Unfortunately you already have one running lab instance in another course, please terminate that instance before claiming a lab instance for this course."

I have checked my current course, but I am unable to identify which lab instance is still running or how to terminate it.

Could anyone please help me with the following?

  • How can I find the active lab instance?

  • How do I terminate the existing lab instance?

  • What should I do if the lab instance is stuck or not visible?

Any guidance would be greatly appreciated.

Thank you.

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