Unable to link ServiceNow instance with GitLab

[AdityaK]

Hello, currently I am doing CAD course, In this course, there is a task, to link the ServiceNow instance with GitLab.

When I am performing all the steps correctly, I am getting this an error.

[Dr Atul G- LNG]

Hi @AdityaK 

Are you trying to connect your repository or provided by SN? Also might be an issue at the repository side so not connecting. Try after some time else Log a Now Learning case.

[AdityaK]

I am trying to connect my GitLab with Instance provided by Now Learning.

[Viraj Hudlikar]

Hello @AdityaK 

This is happening as creds are not proper. I guess you are entering username of github account and direct password used to login. 

First get 2FA enabled for your account by following instructions over here - Configuring two-factor authentication - GitHub Docs   You can choose any method which suits you, I think I had doing using text messages.

Now you need to create personal access token as mentioned in link, I had done using fine-grained type and in permissions select almost read-write option. Managing your personal access tokens - GitHub Docs

Once above step is done copy the code generated and come back to ServiceNow studio and basic auth credentials. Once done go back to studio and select source control menu and open link to source control then enter details and select credentials we created and click on "Link to source control" button. Then you will be good with step which is blocker for you right now.

If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.

Thanks & Regards
Viraj Hudlikar.