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Uninstalled Application still showing in My Company Applications

soumyadeep10
Tera Guru

4 weeks ago

Hi all,
There is a custom application that I built through ServiceNow studio. I uninstalled it from my instance, but it has been more than 2 hours and it is still being shown as 'Installed' in 'My Company Applications' whereas it was successfully deleted. None of the files within it exist in the system anymore but still I'm having this issue in My Company Applications.

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10 REPLIES 10

Dr Atul G- LNG
Tera Patron
Tera Patron

4 weeks ago

Hi @soumyadeep10 

 

Try cache.do and check.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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soumyadeep10
Tera Guru
In response to Dr Atul G- LNG

4 weeks ago

Hi @Dr Atul G- LNG , this was the first thing I did didn't solve the issue. I have done this multiple times till now. No idea what's happening.

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to soumyadeep10

4 weeks ago

Hi @soumyadeep10 

Then it’s better to log a ServiceNow support case

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

soumyadeep10
Tera Guru
In response to Dr Atul G- LNG

4 weeks ago

Hi @Dr Atul G- LNG , Yeah that seems to be the only option

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