Uninstalled Application still showing in My Company Applications

soumyadeep10
Tera Guru

Hi all,
There is a custom application that I built through ServiceNow studio. I uninstalled it from my instance, but it has been more than 2 hours and it is still being shown as 'Installed' in 'My Company Applications' whereas it was successfully deleted. None of the files within it exist in the system anymore but still I'm having this issue in My Company Applications.

11 REPLIES 11

Ankur Bawiskar
Tera Patron

@soumyadeep10 

sometimes the associated files/records don't get deleted and hence it still shows

Applications are showing in both "Not installed" and "In development" and the install option is brok... 

check "sys_remote_app" and if you find entries there for your app then delete and check

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Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

LaShandraS
Tera Contributor

Hi @soumyadeep10 

 

Did you ever get this resolved? If so, what's the fix? We have uninstalled a custom app from our UAT instance but it still shows listed under installed. When you select the record however it shows "Record not found".