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while running the ATF the test step is failing because of client errors

hasthipooji
Tera Contributor

While running ATF, some test steps are failing due to client-side errors. Could you please investigate the root cause of these errors and advise on the most efficient solution to address them?

Additionally, we would like to understand the impact of these client errors. If they are ignored, will the ATF tests continue to run correctly, or could they affect the execution accuracy and reliability of the test results?

2 REPLIES 2

Bhavya11
Kilo Patron

hi @hasthipooji ,

 

The reason these client errors comes up because your system couldn't find this action on the page which is opened. So, it shows this. Even if you add these in error list it won't work as every time it gives you error with different ID hence it doesn't work.

Please make sure the step you use is the valid step and it is visible on the screen.

 

 

 

You can always add these error to ignore list.

How to use the Client Error Inclusion list in the Automated Test Framework - Support and Troubleshoo...

If this information proves useful, kindly mark it as helpful or accepted solution.

Thanks,
BK

Tanushree Maiti
Tera Patron

Hi @hasthipooji 

 

Refer: How to fix the "ACL failed for databroker" error in UIB and make your life easier in the future

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti