I have updated Sale and Order Management for Telecom (SOMT) to the latest release (FY24Q4).After that, I had issues (e.g. Fallout Occurrence) in my instance, so I repaired the Order Management application and now the order state becomes "Acknowledged...
In case of Customer Order Manual Approval process, currently there is no provision to assign the approval task to an agent or to a group. What's the recommendation for handling this use case?
SOM (sales and order management) latest version (FY24Q4) adds many useful features.We are testing this feature right away with SOMT(sales and order management for telecom), but we were experiencing a Product Order fallout in Bundle Product Offering.-...
Hi all,Build name: XanaduBuild date: 10-18-2024_1248 I have defined the decomposition for one product I have specified in the instance. There are several order management tasks that are being created. So far so good.However, I cannot get the desired ...
When selecting Results for a decision table, the Quote table cannot be selected.Are there any settings I need to make in advance?
Hi all,We're currently configuring SOMT and need to store information related to termination penalties.Could someone please advise on the best table to use for this purpose?Thank you for your assistance! Build name: Xanadu
Hi all,Build name: XanaduBuild date: 10-03-2024_2059 I am creating Recurring and One-time pricing for a product offering. Imagine you have a particular product offering that has both Recurring and One-time pricing, as an example:Recurring price: 20$...
Hi Community members,I have a question of setting IF condition in Workflow.As above capture, what I want to do is to check by "Contains" against [Quote].[Work notes] field, but I seems not working.If I do the same "Contains" checking against [Quote]....
Hi Guys,Using Washington/Xanadu developer instance. is it even possible to enable Order Management?I cannot seem to find the plugins required to enable OM. I have tried clicking "sync now" still not showing.Following the plugins from here:https://now...
Hello Everyone, I have an requirement to check auto heal product specification on inventory .Use case 1 - When an order place and it is having product spec, product offering with v1 and same is mapped to product inventory . It is okay & order decomp...
Hi Community, I am trying to create a demo in my PDI instance for a customer demo.I installed the sn_ind_tmt_orm plugin and configured the "Business Computer" and "Power and Cooling (New)" product offerings with characteristics that are supposed to b...
I recently install the OM plugin in my developer environment, configure a product but somehow I am getting this error when I added the product.Any idea how to fix this? I have tried to repair the plug, reinstall. but still getting this.
Hi Team,When I create a new quotation, Quote Action is fixed and set "add" as fixed value.I think there are 2 options in Quote Action. "add" and "change" is prepared...Does anyone know the way how to create a new quotation with having "change" value ...
Hi GentsI hope all is fine and I wish you a great incoming weekendI post here to understand if there are playbooks, examples, places or whatever to understand the Contract Management module.To be more accurate, I want to answer some questions as belo...
Hello Community, How can I ensure that an option is automatically selected if there's only one choice available when choosing in the Product Catalog?Now,I have to make a choice every time. Thank you for your kind help in advance.