External ID not being propagated to the Product Inventory External ID field
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04-11-2025 12:47 AM
Hi all,
I am submitting a payload (TMF622 - New Provide) where I have a parent (product) OLI with two children (products) OLIs. Both parent and child products have an ExternalProductInventory ID set in the payload.
Once a Customer Order is created in the instance, External Product Inventory records are created against all 3 OLIs, and an External ID field is set as defined in the payload.
Once the Customer Order is completed, External ID (from the External Product Inventory record) is propagated to the Product Inventory but only in the case of the parent product (OLI), but child Product Inventories do not get updated with the external ID value.
Is this default behavior or am I missing something?
Thanks in advance