How can I tie multiple contracts to the same service offering

ppchuyrocha
Tera Contributor

We only use the ITSM application.

In the Service Offering form, the ability is tie contracts to service offering is a one to one (instead of a list collector).

We have multiple cases where this is needed.

Can you please shed some light on this?

thanks

1 REPLY 1

Tanushree Maiti
Tera Sage

To tie multiple contracts to the same service offering, you need to change this relationship model from a reference field to a Many-to-Many (M2M) relationship or utilize the Related Lists functionality. 

 

Check this link for script for it.

https://www.servicenow.com/community/developer-forum/triggering-a-business-rule-when-an-object-on-a-...

 

 

Also refer:

https://www.servicenow.com/community/common-service-data-model-forum/can-application-services-have-m....

 

https://www.servicenow.com/community/common-service-data-model-forum/link-between-services-offerings...

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Regards
Tanushree Maiti
ServiceNow Technical Architect
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