How to display the appropriate input fields for the Characteristic's Input field type

Satoshi Abe
Mega Sage

‎10-20-2024 11:20 PM

I selected Date for the Input field type in Characteristic and set it to Product Offering, but the input field in Catalog Configurator is still a simple Text Input field and I need to enter text directly. 

Is it possible to add an input field , such as displaying a calendar, and validation function in OOB to match the selected Input field type?

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vijaymusipatla
Tera Contributor

‎01-20-2025 08:35 AM

Hi Satoshi,

Based on my analysis, on Customize button UI Builder - Product Configuration Page will load and System will iterate on the list of Product Specification characteristics.

Based on the Characteristic Type the child component is displayed. Currently it is considering only Radio, Checkbox and Textbox UI elements. 

In future ServiceNow might add new elements as part of future releases.

In case of immediate solution we can add date component under the Product Characteristic Repeater (UI builder - Page) and Hide the component whenever the the Input type is not date.

 

Regards

Vijay

 

 

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