Is it possible to create rules that control the minimum discounted price by combining Offers?
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12-16-2025 09:44 PM
I'm currently checking pricing rules.
What I'd like to achieve is as follows:
- When selecting Product Offering A and Product Offering B and applying a discount, I want to control the minimum price of A and B.
Example:
Product Offering A: 3,000 yen (list price)
Product Offering B: 1,000 yen (list price)
→ Total: 4,000 yen
For the above, I want to control the minimum total to 3,000 yen, and prevent discounts in the following cases:
Product Offering A: 2,000 yen (after discount)
Product Offering B: 500 yen (after discount)
→ Total: 2,500 yen
Since Pricing Matrices only has the following five adjustment types, I'm looking for a way to set the minimum price based on the combination of offerings.
・Markdown %
・Markdown amount
・Markup %
・Markup amount
・Price override
If you know how to achieve this, please let me know.
Best regards.
Wataru
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02-01-2026 08:51 PM
Did we try to use pricing Extension points to achieve the same?
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02-02-2026 02:52 AM
Derived Pricing: Please explore derived pricing and derived pricing rules in SOM documentation.
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a week ago
Yes, it’s possible to create rules that control visibility or behavior in ServiceNow, but it usually depends on what exactly you’re trying to manage. I’ve handled similar setups using UI Policies, Client Scripts, or even ACLs when access needed tighter control. The key is deciding whether you’re controlling field behavior, form layout, or actual data access.
