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Price is not populating in the quote line item level

RohitN244878896
Tera Contributor

‎04-11-2025 04:54 AM - edited ‎04-11-2025 04:55 AM

For My Product I have created price list. And Once I go to the product configurator in the quote and click on the customize button the price that is set it is visible.

RupanN244878896_1-1744372291287.png

RupanN244878896_3-1744372368387.png

 


And once I click on Add button, it is not reflecting in the quote line item level.

RupanN244878896_0-1744372231023.png

Please Provide me a solution to sort out this issue.

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10 REPLIES 10

Kenta Koizumi
Kilo Sage
Kilo Sage

‎04-13-2025 03:26 AM

Hi @RohitN244878896 

 

Which version of plugins related to SOM do you use?

I had the same issue before but once updated plugins to the latest version then the issue was resolved. 

 

If you have already used the latest version, I recommend you to raise a ticket to support team. 

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rupan2324
Mega Contributor
In response to Kenta Koizumi

‎04-13-2025 12:04 PM

Hi @Kenta Koizumi , Thanks for replying

Shall I know the specific plugins that you have updated?

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rupan2324
Mega Contributor
In response to Kenta Koizumi

‎04-13-2025 12:29 PM

Hi @Kenta Koizumi , Thanks for replying

Shall I know what and all the plugins that you have updated?

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Kenta Koizumi
Kilo Sage
Kilo Sage
In response to rupan2324

‎04-13-2025 10:08 PM

@rupan2324 

Here is the list of plugins which I updated and might be related to Quote function.

  • Quote Management Application
  • Quote Management Data Model
  • Product and pricing rules
  • CSM and FSM Configurable Workspace Foundation
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