" Enter an account or consumer in customer order " error while selecting a product offering

[MohanKrishV]

" Enter an account or consumer in customer order " error while selecting a product offering from the service portal. I am currently building a portal for SOM i.e. sales and order management for telecoms and needed to display the product catalog for user to select the products and services, I am using a OOB widget i.e. product catalog but facing error mentioned in the subject. Please suggest a solution.

[Pallavi55]

does the user accessing the catalog has customerservice_customer role?

[ThayaneLais]

@MohanKrishV  Did you solve this? I'm facing the same issue, but the user has the [sn_customerservice.customer] role, but has no account associated and I'm getting the same error.