SOM - Display of product offerings catalog loads indefinitely

mathieu_brule
Kilo Sage

10 hours ago

Hi everyone !


I'm trying to build a catalog of product offerings, on my PDI Instance.


I've created a product catalog (very simple), added a category, and created a product offering.

All these elements have been published.


Now, I want to see them in the business portal, but unfortunatly, I have the Waiting icon which is displayed indefinitely 😞


Has anyone any idea on what's happening ?


Thanks !

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2 REPLIES 2

Kenta Koizumi
Kilo Sage
Kilo Sage

2 hours ago

Hi @mathieu_brule ,

Could you share the screenshot that shows the waiting icon?
That would help me understand what is happening.

I guess you have not granted the role necessary to access the Business Portal.

 

Kind regards,
Kenta

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Nikhil Bajaj9
Giga Sage

2 hours ago

Hi @mathieu_brule ,

 

Check if in user criteria you gave the proper roles/criteria and if you have added this catalog item in SP/ESC (Using associated content/topic etc). if these thing are fine then it should load perfectly.

 

Please appreciate my efforts, help and support extended to you by clicking on – “Accept as Solution”; button under my answer. It will motivate me to help others as well.
Regards,
Nikhil Bajaj
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